How To Remove Superfish Malware

Automatic Removal Tool

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Manual Removal Process

To be certain that SuperFish is completely removed, you must make sure: 

A. The SuperFish application is uninstalled and 
B. The SuperFish certificate is removed. 

Please follow all instructions below. 

Manual Removal Process

A) Instructions to determine if you have the SuperFish application installed and how to Uninstall it

Step 1. Step 1: On Windows 8.1, Open Search

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Step 2: Search for “remove programs” and select “Add or remove programs

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Step 3. In the list of installed items, locate “Superfish Inc. Visual Discovery”.

Note: If you do not find an item with the name “Superfish Inc. VisualDiscovery”, you do not have the application installed. However, you should still continue on to B) Instructions to determine if you have the SuperFish Certificate installed and how to remove it:

Step 4:  Select “Uninstall”.  The uninstall will take several seconds.  When the uninstall completes, it will automatically be removed from the list of installed programs.

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Step 5: After confirming the removal of the application, please follow the steps for “How to remove the SuperFish certificate”.




B) Instructions to determine if you have the SuperFish Certificate installed and how to remove it:

After uninstalling the SuperFish application, the certificate may still remain.  It is very important to delete the certificate even though the application itself has been removed.

Note: These instructions will remove the certificate from the following browsers: 

– Internet Explorer 
– Google Chrome 
– Opera 
– Safari 
– Maxthon 
– Any other browser that utilizes the Windows Certificate store.



Step 1: On Windows 8.1, Open Search

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Step 2: Search for “Certificate”.  Select “Manage computer certificates”.

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Step 3: When prompted by Windows, “Do you want to allow this program to make changes to this computer?”, select ‘Yes’

Step 4: The certificate manager window should appear.  On the left hand panel, select “Trusted Root Certificate Authorities” followed by the sub-folder “Certificates”.  On the right panel, find the item with the name “Superfish, Inc.”.

Note: If you do not find an item with the name “SuperFish Inc.”, the certificate is not in the Windows store. You may still need to remove it from Mozilla Firefox and Mozilla Thunderbird if you have them installed. Proceed to If you have Firefox browser or Thunderbird Email Client installed you must also perform the following for each individually.

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Step 5. Right click on the item labeled “Superfish, Inc.” and select ‘Delete’.  On touch systems, you may select the red ‘X’ in top toolbar.
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Step 6. When prompted by Windows to confirm the deletion, select ‘Yes’.  The certificate should now be removed.
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Step 7. Restart your device.

 




If you have Firefox browser or Thunderbird Email Client installed you must also perform the following for each individually:

Step 1. Open Firefox browser and press either the orange Firefox button

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or the Settings button

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Step 2. Select Options from the menu

Step 3. Select Advanced from the Options window

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Step 4. Next, select the Certificates tab, then press the View Certificates button

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Step 5. On the Certificate Manager window, select the Authorities tab, then scroll through the list to find and select the SuperFish, Inc. certificate. Then press the Delete or Distrust … button.

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Step 6. In the Delete or Distrust CA Certificates window, select the Superfish, Inc. entry. Then click on OK on all open windows to accept the changes.

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Step 7. Restart your device.

Reminder: If you have Thunderbird and Firefox you may have to repeat these steps for each application.

NOTE: There are benign additional files and registry entries which will remain after this procedure. Although they are harmless, the Automatic Removal Tool will remove them.